We accept returns of unused and undamaged items according to our Returns Policy. Items must be unworn, unwashed with original tags attached (and box if footwear). Items must be free of stains, makeup, deodorant, or wear. Shoes must be tried on indoors. Returns must be made within 30 days Damaged/defective or incorrect items must be reported with 2 Business Days of delivery. Please send over images if your item is damaged or you received the wrong style or color. Please see link below for Full Policy.